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Resolved: new xios M3 will not update to recent firmware

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Re: Resolved: new xios M3 will not update to recent firmware

Postby FunkyKowal » December 1st, 2015, 9:04 am

I use two other boxes with no issues used same files same cards, the two I'm trying to update seem to give me hard time. What do you mean RMA? Throw it out the window? :lol:
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Re: Resolved: new xios M3 will not update to recent firmware

Postby aasoror » December 1st, 2015, 10:05 am

FunkyKowal » December 1st, 2015, 11:04 am wrote:What do you mean RMA? Throw it out the window? :lol:


nope, it means send it back to Pivos for warranty (if its still under warranty).

Start another thread for signature verification failure and we can continue there, there is a trick or two to try before throwing the towel.
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Re: Resolved: new xios M3 will not update to recent firmware

Postby bakardi » February 29th, 2016, 8:27 pm

Has same issue with M3:
-- Install /sdcard …
Finding update package…
Opening update package…
Verifying update package…
Installing update…
assert failed: getprop("ro.build.product") == "stvm3" || getprop("ro.product.device") == "stvm3"
E: Error in /tmp/sideload/package.img
(Status 7)
Installation aborted

Can't PM you.
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Re: Resolved: new xios M3 will not update to recent firmware

Postby aasoror » February 29th, 2016, 10:16 pm

bakardi » February 29th, 2016, 10:27 pm wrote:Has same issue with M3:
-- Install /sdcard …
Finding update package…
Opening update package…
Verifying update package…
Installing update…
assert failed: getprop("ro.build.product") == "stvm3" || getprop("ro.product.device") == "stvm3"
E: Error in /tmp/sideload/package.img
(Status 7)
Installation aborted

Can't PM you.


No need to PM me for this one, that is not the same issue, if you look closely you can see the failed assertion you got mentions "stvm3" not "xiosm3", you are trying to apply a DS-M1 firmware on your DS-M3 hardware.
Try using the DS-M3 firmware and see if you still have the issue.
Best of luck.
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Re: Resolved: new xios M3 will not update to recent firmware

Postby gizmo78 » April 25th, 2016, 7:48 am

Hi,

I am getting the below error when updating with the M3 img:

Verifying update package...
Installing update...
assert failed: getprop("ro.build.product") == "xiosm3" || getprop("ro.product.device") == "xiosm3"
E:Error in /tmp/sideload/package.img
(Status 7)
Installation aborted.

I realise this thread is old. Appreciate any help available.

Thanks!
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Re: Resolved: new xios M3 will not update to recent firmware

Postby aasoror » April 25th, 2016, 10:52 am

gizmo78 » April 25th, 2016, 10:48 am wrote:Hi,

I am getting the below error when updating with the M3 img:

Verifying update package...
Installing update...
assert failed: getprop("ro.build.product") == "xiosm3" || getprop("ro.product.device") == "xiosm3"
E:Error in /tmp/sideload/package.img
(Status 7)
Installation aborted.

I realise this thread is old. Appreciate any help available.

Thanks!


Which firmware do you currently have loaded ? which firmware are you trying to load ?

You sure you got a XIOS DS M3 ? this issue was exclusive to a messed up batch from late 2012/early 2013.

Any way, pm me proof of purchase as well as pictures of the "recovery console" showing the error, all sides of the your XIOS M3 with S/N and P/N stickers legible.

btw, if you ever managed to update your DS to any Pivos firmwares before, then your issue is not the one discussed in this thread.

Best of luck,
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Re: Resolved: new xios M3 will not update to recent firmware

Postby aasoror » April 25th, 2016, 3:58 pm

aasoror » April 25th, 2016, 1:52 pm wrote:You sure you got a XIOS DS M3 ?


ok, so turns out that gizmo78 was not using Pivos hardware to start with.

I think its time for that friendly reminder "again".

- The official firmware images posted by Pivos are locked to Pivos hardware, any attempt to install these images on non-pivos hardware violates the terms and conditions by which these images were published.
- While Pivos TOFULinux source code is distributed under GPL for others to make use of in their development efforts, the released "compiled binaries" are protected against both tampering and unauthorized installation on non Pivos hardware.
- Pivos resources (translated into software development, technical support either over the ticketing system or the support forums) are meant exclusively for Pivos devices owners. Discussion of non-pivos devices is not fit for official support forums.
- Please turn to those who got your money for the hardware and ask them for software support.

Thanks for understanding and sorry for the inconvenience.
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Re: Resolved: new xios M3 will not update to recent firmware

Postby Ronin » August 25th, 2016, 12:50 pm

Hi.

I tried 3 firmware and I get the same results....firware update no issues, but when I reboot it gives me the PIVOS screen then it flickers and my screen shrinks and it says Pivos starting up please wait...then it reboots does this several times?

Any idea? It's a Pivos Xios DS M3 unit.

Thanks.
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Re: Resolved: new xios M3 will not update to recent firmware

Postby aasoror » August 26th, 2016, 10:24 am

Ronin » August 25th, 2016, 3:50 pm wrote:Hi.

I tried 3 firmware and I get the same results....firware update no issues, but when I reboot it gives me the PIVOS screen then it flickers and my screen shrinks and it says Pivos starting up please wait...then it reboots does this several times?

Any idea? It's a Pivos Xios DS M3 unit.

Thanks.


If firmware is actually applied successfully then that thread is not relevant, please follow up on the other thread you created.
Best of luck,
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Re: Resolved: new xios M3 will not update to recent firmware

Postby g924706 » February 2nd, 2017, 12:15 pm

I am also having an issue trying to apply the most current M3 update to my Xios DS.

Detecting Device..
xiosm3
Hardware Analysis: Complete
assert failed: get prop("ro.build.product") == "stvm3" || get prop("ro.product.device) ==
"stvm3"
E:Error in /tmp/sideload/package.zip
(Status 7)
Installation aborted.
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